Shipping
When you place an order, USPS will estimate delivery dates for you based on the shipping options you choose. Depending on the shipping option you choose, shipping date estimates may appear on the shipping quotes page. They are only an approximate time, and are not guaranteed by USPS.
You may opt to use our service "Route" for package protection during checkout. Please note this service is automatically enabled, you may opt out during checkout by checking the X next to the service. Please know if you choose to opt out, and if your item fails to arrive or is damaged during shipping, there is no guarantee you will be refunded.
Decoupage napkin shipping is free. While most is first class, some are ground advantage due to the limitations of first class weight and dimensions. Please carefully read the information in Decoupage Napkin category so you are aware of this and direct any questions to customerservice@countrybythecity.com!